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PortalBase
A housekeeping cart and vacuum in a long hotel corridor

Hospitality staff checklist app: A new hire is on the line by Thursday. Their training should be done by then.

PortalBase puts the temperature log, the sanitation check, the handover note and the first-week training on the staff's own phone. Hotel basements, walk-ins and loading docks don't have signal. It all saves on the phone and syncs when the cook walks back out to the pass.

The real screens

The laundry floor walk.

Walk the floor, check each machine, count the soiled linen waiting to wash and write down the hour meter. Each property sees its own.

A completed Laundry floor walk form at Quillmoor Hotels: where you are, with the floor, its machines and the soiled linen waiting to wash, and the first machine's walk-around check and hour meter reading.

Food handler, pool and spa, and shuttle van cards.

See who holds each, who expires within 30 days and who has run out, property by property.

The Certifications screen at Quillmoor Hotels, with cards for bloodborne pathogens, first aid and CPR, food handler card and pool and spa operator, each showing how many people hold it, are expiring and have run out.

Work that doesn't live on a sticky note.

Hand the day's checks and fixes to a person, a department or a role. See what's open and who isn't current.

The Work screen at Quillmoor Hotels with counts for open work, inspections to review, fixes to sign off, training sign-offs, answers to grade and people not current, and a Hand out work button, and the first inspections waiting for review.

Shown in Quillmoor Hotels, a made-up company. No real business.

In the app

What a hospitality and food service crew opens first.

Today’s tasks, the training that’s due, the checks and the forms. The tiles and the work are set up for Saltmarsh Kitchens, a made-up company. Yours would be set up for your crews.

Try it yourself
Saltmarsh Kitchens
PortalBase

Luca Bernardi

Line cook. Kitchen 2

Sample company and data, made up for the picture. Tap around.

The paperwork

What your leads fill out today

01

Temperature log. Unit, time, reading, who took it. Checks run on a schedule, and a missed one lands on the kitchen lead's list.

02

Shift handover. What's 86'd, what broke, which room is out of order, what the next shift needs to know. Open items carry over with an owner.

03

Week-one onboarding. Knife safety, the wet floor rule, allergen basics, the fire exits. A short quiz and a lead's sign-off on the hands-on parts.

04

Injury and near-miss report. A burn, a cut, a slip on the kitchen floor. Filed from the phone with a photo, and it goes to the manager on duty.

Signal and staff

The kitchen has no bars. Half the crew won't have been here a month.

In the building

The walk-in, the dish pit, the laundry in the sub-basement, the loading dock. The checklists, logs and courses are already on the phone. Photos upload later.

On the crew

Servers, line cooks, housekeepers, a banquet hire who works one weekend. Everyone is on a personal phone. Sign them in by text code, employee ID and PIN, or QR badge on the tablet by the time clock.

In the first week

Assign the onboarding path the day they're hired. They start the course before their first shift, and the lead signs off the hands-on skills on the floor. Hands-on still means hands-on.

A day on one shift

From the prep list to the handover

  1. Step 1

    Before service.

    The kitchen lead opens Today. Opening temps are logged and the sanitation check is done before the first ticket.

  2. Step 2

    During service.

    Hot hold checks run on schedule. A cut or a burn gets reported in a minute. Housekeeping and engineering pass tasks back and forth on the phone.

  3. Step 3

    At the close.

    Side work gets signed. The last temps go in. The handover note tells the morning crew what's open.

  4. Step 4

    In the office.

    The GM sees which outlets logged and which skipped, and whose onboarding is still open, then opens any record behind the number.

Straight answers

Can tipped and hourly staff use it on their own phones?
Yes. They sign in by text code, by employee ID and PIN, or by QR badge on a shared device. No company email needed. The company picks which.
Does it replace showing a new cook how to use the slicer?
No. Courses and skill checks record what was taught and shown. Hands-on training still happens on the line, with a lead watching.
Does it make us compliant with the food code?
No. It records and organizes the evidence: who took the temp, when, what it read, and what was done. Your rules and the rules of the health department that covers you still decide what compliant means.

Tell us how your kitchens run.

Send us your temp log and your new-hire checklist. We'll show you what they look like on a cook's phone.

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